Names and emails entered by our visitors in the "First Time Customer Special" form is collected by our GetResponse Service. Visitors who register for the "First Time Customer Special" are opting into the City Beauty® mailing list for news and special offers, and visitors may opt out at any time.
Upon placing an order, City Beauty® will specifically ask for information about you. We will ask for your full name, billing address, telephone number, email, and credit card number in order to ship you your products and provide you with all of City Beauty®'s services. We use your telephone number only if there is an order- related issue, though because we understand your need for anonymity we will make all attempts to contact you via email. We do not use your telephone number for marketing purposes. We may email you promotional content related to your interaction on our site and/or reminders of pending purchases all to which you will have the option to opt out at your request. Our database stores this information so that placing future orders will be quicker and easier. If you want to update your address or change credit cards, go to your City Beauty® personal page and make the appropriate changes or call our Customer Support Line at 1-800-347-1558. We may also use that information to let you know of additional products and services about which you might be interested. You can choose not to receive such information if you don't want to by letting us know. We may ask you for information about your interests so that both you and we can take advantage of the interactivity of the online medium, but you may always choose to not respond.
City Beauty® will collect and store only the following non-personally identifying information from you: the name of the domain name from which you access the Internet; the IP address associated with; the date and time you access our site; and the Internet address of the Website from which you linked directly to our site. We also track your order and billing history so you can access your City Beauty® account and immediately determine which product you've purchased and how you paid for them. This information is password-protected. No one has access to it but you. As you browse the City Beauty® website, cookies are placed on your computer's hard drive. Cookies allow us to track the items you select as you shop, and help us match your address and credit card information with your order so you don't need to retype the information each time you visit our site. Cookies also allow us to gather information to provide you with the best service. It tells us the number and frequency of visitors to our site and its various pages. Third parties may serve some of these cookies. We analyze this data to determine which parts of our site customers like and which parts need improvement. Automatically logged information is also used to analyze trends and to administer the site. The only party that we may share your transaction processing information is VeriSign, which subsequently may share that information to a third party licensor of the fraud prevention scoring services (the "Fraud Service Bureau") solely for use in developing its fraud prevention modeling and for performing the Fraud Services. All your transaction processing information provided to the Fraud Service Bureau shall be subject to written agreement between VeriSign and the Fraud Service Bureau restricting disclosure of any Customer Data to other third parties except as necessary to perform the Fraud Services, otherwise, all of your personal information such as name, address and telephone number will not be shared with any third parties.
Emails: We will never sell any of your personal information. We may share your email with third parties to perform services on your behalf.
We do not share your personal information, as described above, to any third parties. We may however share with our Partners aggregated statistical information about the use of our website. Any exceptions to this policy of sharing your name or address with a partner company will be done only with your permission. We use a secure socket layer (SSL), which encrypts all information that is transmitted or received. This encryption process ensures that the information you give us is protected against unauthorized access. We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Many browsers have a “Do Not Track” feature that allows you to instruct websites that you do not want them to track your online activities. These browser features are not uniform, so we are not currently set up to respond to this feature.
California residents who have provided their personal information to us may request data regarding disclosures of their information to third parties for direct marketing purposes. Such requests may be submitted to us by email at [email protected] or at the following mailing address:
9361 Canoga Avenue
Chatsworth, CA 91311
Please specify in your communication that you are making a “California Shine the Light” inquiry. We will respond to your inquiry within 30 days.
We do not specifically market to children under the age of thirteen (13). Children may not use our services, and we do not knowingly collect any personal information from children under the age of thirteen (13). We have no way of distinguishing the age of individuals who address our website. If a child has provided us with personal information, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.
9361 Canoga Avenue
Chatsworth, CA 91311
1 (800) 347-1558
Effective date: 3/2/17